Customer service

Any questions? Contact our customer service for more information:

faustine.jacquet@sammtrading.fr

Monday to Friday, from 9:00 a.m. to 12:30 p.m. and from 1:30 p.m. to 5:00 p.m.

Delivery and shipping conditions

Trèves works in partnership with SAMM Trading for all orders.

The applicable shipping fees will be indicated in the quotation.

The relationship between purchase volume and geographical area has a significant impact on transport costs.

Returns

No returns can be accepted, as your items are personalized.

Order tracking

If you log in with your user account, you will be able to access the my orders menu to view details of your previous and current orders.